Frequently Asked Questions

Yes! You can directly message the course instructor using our messaging system.

Responses will be be provided within 24 hours but usually sooner.

Every course comes with a 30 day money back guarantee.

If for any reason you are not satisfied our courses we guarantee to refund your purchase price on request made within 30 days of the purchase - no questions asked!

Purchase either via PayPal or by using your Credit Card.

MOS exams are all Windows based.

Although the Office for Mac product suite contains many of the features of the Windows based version of the product, there are some significant differences.

When you take a MOS exam it will be conducted in a Windows based environment. We do not recommend preparing for a MOS exam using a Mac environment.

Not currently. However, we do plan in the future to develop courses specifically for candidates for the Object Management Group BPM (Business Process Management) certification exams.

You have the option to take Microsoft certification exams in person at a Pearson VUE® Authorized Test Center or online in the comfort and privacy of your home - all you need is a browser and internet connection. A proctor (examiner) will monitor your exam via webcan and microphone to maintain the integrity of the exam results.

Once you have paid for one of our courses, you have lifetime access - including any updates that we make to the course.

You can complete the course materials at a pace that suits your lifestyle and ambitions!

There is no time pressure involved in completing the course materials.

All of the materials in our BPMN 2.0 courses comply with the Object Management Group standard.

MOS University courses include comprehensive exercises designed to ensure your understanding of the lecture materials and to test your level of preparation for the certification exam.

All MOS University courses include comprehensive exercise books with video solutions for all of the exercises set.

All of our exercise books are designed to make you familiar with the standard and style of the exam questions which will be posed in the MOS exam

Yes, all exercises set in the course eBooks come with detailed videos explaining every step of the solution. Where practice exams are provided we also provide complete video based solutions.

Not only will you have lifetime access to BowTieLearning courses but you will also be entitled to all course updates.